SCHEDULING CLASSES:

  • All classes open a week ahead (for example, Monday opens for the following week on Monday, Tuesday opens on Tuesday etc.)

CANCELLATIONS: 

  • Reformer/Jumpboard Classes: Reservations may be cancelled without penalty by cancelling 12 hours prior to the start time. After the 12 hour deadline, a late cancellation fee of $15 will be applied. This applies to the waitlists as well.

  • All Other Fitness Classes: Reservations may be cancelled without penalty by cancelling 12 hours prior to the start time. After the 12 hour deadline, a late cancellation fee of $10 will be applied. This applies to the waitlists as well.

  • Cancellations via Facebook messenger, Instagram or other social media, are not valid and the member will be charged.


NO SHOWS: 

  • Reformer/Jumpboard/All Other Fitness Classes: (Punch Card or Drop In): If you do not cancel and do not show up to your scheduled class, your class will be forfeited and taken off your punch card or account.

    Reformer/Jumpboard/All Other Fitness Classes: (Unlimited Membership): If you do not cancel 12 hours prior to class start time and do not show up for your scheduled class, a no show fee of $15 for Reformer & Jumpboard and $10 for All Other Fitness Classes will be applied to your credit card on file.

WAITLISTS:

  • Please sign up via text notifications in order to reply to the waitlist

  • Once you receive a notification via text please reply “Y'“ or “N” to the text message to confirm or deny your move.

  • WAITLIST CANCELLATION POLICY-If you sign up for the waitlist it is your responsibility to remove your name if you cannot make it.  If your name moves from the waitlist to the class list after the 12 hour cancellation policy you will be charged a late cancel fee as stated above.

    NEW CLIENT ONE MONTH INTRO:

  • New client 1 month intros are available only to new clients and expire thirty (30) days from your first class date. No shows and cancellation policy will be the same as members.

Punch Card Expirations:

  • All punch cards expire three (3) months from purchase date.

Auto Renew Contract:

  • Auto Renew Contracts are three (3) month contracts and will continue to renew month to month unless cancelled. Please notify the studio either by phone (207-387-9669) or email (salud@saludportland.com) five (5) days prior to the contract end date. Clients will receive an email a week before the end of the contract to remind them that their contract will auto renew.

Refund Policy:

  • All SALUD sales are final.

Class Attire:

  • No grip socks are required for Pilates Reformer, Pilates Jumpboard or Barre classes. You are more than welcome to wear them if you prefer.

  • Please wear clean indoor sneakers to bootcamp to limit outdoor debris on the studio floor.

Studio Etiquette:

  • Please keep cell phones on silent while in studio and limit calls to the lobby.

  • Please refrain from wearing outdoor shoes past the entry area.

  • Disruptive students will be asked to leave.

Pregnancy + Injuries:

  • Please inform the class instructor of any pregnancy or injuries that may limit your class participation. Modifications will be offered but it is always at your discretion how active your participation is.

Age Restrictions:

  • Anyone under the age of 18 will require written consent from a parent or guardian to participate in class.

Parking:

  • We have an off street parking lot, please do not park on the side of the building.